Privacy Policy
Last Updated: July 13, 2025
1. Data We Collect
We collect the following personal data when you purchase or use the Service:
Identity Information: Name and email address (required for account creation and communication).
Payment Information: Payment details (e.g., credit card information) processed via Stripe for the one-time purchase of $749.99.
Trading Account Information: MT5 account details linked to the Service via our dashboard, used solely to enable the EA’s functionality.
Technical Data: IP address, browser type, device information, operating system, and usage data (e.g., pages visited, time spent) collected via cookies and tracking technologies for website functionality, analytics, and affiliate program tracking.
We do not collect sensitive personal data (e.g., racial origin, health data) unless required by law.
2. How We Use Your Data
We use your data to:
Process your purchase and provide access to the Service.
Link your MT5 account to the EA via the dashboard.
Provide customer support via live chat or ticketing system (in English).
Analyze website usage and improve the Service (via cookies and analytics tools).
Track affiliate program performance (if you participate in our affiliate program at https://www.affiliates.fxnavigator.net).
Send transactional emails (e.g., purchase confirmation, account setup).
Send marketing emails (only with your explicit opt-in consent; you may opt out at any time).
We process data based on legal grounds such as contract performance, consent, legitimate interests (e.g., analytics), or legal obligations.
3. Data Sharing
Third-Party Processors: We use Stripe to process payments. Stripe handles payment data in accordance with its privacy policy. We do not store your full payment data; only transaction IDs are retained.
Other Sharing: We do not sell, rent, or share your personal data with third parties, including brokers or analytics providers, except: (a) as required by law (e.g., subpoenas); (b) to protect our legal rights; (c) in connection with a business transfer (e.g., merger); or (d) with service providers bound by confidentiality (e.g., hosting providers). All processors comply with GDPR/CCPA.
4. Cookies and Tracking
We use cookies and similar technologies (e.g., tracking pixels, web beacons) for:
Essential Cookies: Required for website functionality (e.g., session management) and cannot be disabled.
Analytics Cookies: To analyze usage (e.g., Google Analytics, anonymized where possible).
Affiliate Cookies: To track referrals and commissions via our affiliate program.
You can manage preferences via our cookie consent banner. For details, see our affiliate program terms at https://www.affiliates.fxnavigator.net. Note: Disabling cookies may limit Service functionality.
5. Your Data Protection Rights
Under GDPR, CCPA, and applicable laws, you have rights including:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): Request deletion, subject to legal obligations (e.g., tax records).
Restriction: Restrict processing in certain cases.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing for marketing or legitimate interests.
Withdraw Consent: Opt out of marketing or cookies at any time.
CCPA-Specific (CA Residents): Opt out of data sales (we do not sell data); request disclosures; non-discrimination for exercising rights.
To exercise rights, contact us at support@fxnavigator.net. We respond within 30 days (or as required by law, e.g., 45 days for CCPA). We may verify your identity. For complaints, contact the Czech Office for Personal Data Protection or your local authority.
6. Data Storage and Security
Your data is stored on secure servers in the European Union. We implement industry-standard measures, including encryption (e.g., SSL/TLS), access controls, firewalls, and regular audits, to protect against unauthorized access, loss, or breach.
In case of a data breach affecting your rights, we will notify you and authorities as required by law (e.g., within 72 hours under GDPR).
Retention: Data is retained only as necessary: (a) Account data: While active + 7 years for legal/tax purposes; (b) Payment data: 7 years for accounting; (c) Analytics: 26 months. We delete or anonymize data thereafter.
7. International Data Transfers
As we serve a worldwide audience, your data may be transferred outside the EU/EEA (e.g., for Stripe processing in the US). We ensure compliance via Standard Contractual Clauses, adequacy decisions, or other safeguards. For CCPA details on transfers, contact us.
8. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.
9. Affiliate Program
If you participate in our affiliate program, we may collect additional data (e.g., referral tracking, commission details) as outlined in the affiliate terms. Affiliate tracking uses cookies to attribute referrals and calculate commissions.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted here with the updated date. Significant changes may be notified via email. Continued use constitutes acceptance.
11. Contact Information
For data protection or privacy inquiries, contact us at:
Email: contact@fxnavigator.net
Address: Bulgar Invest Group S.R.O., Kurzova 2202/20, 155 00 Praha - Stodůlky, Czech Republic, IČO 07619324
